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SunRocket Technical Support is not good

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Revello
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Post Posted: Fri Mar 21, 2008 5:47 am    Post subject: SunRocket Technical Support is not good

I had a problem with my Voice mail. I had at SunRocket technical team three times but did not get fixed up my problem. Is that a correct attitude?



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Revello
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1888 Discuss
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PostPosted: Fri Mar 21, 2008 5:47 am  

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Roussi
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PostPosted: Mon Mar 24, 2008 3:52 am    

I have to agree SunRocket technical support is terrible. The guys sitting at Sunrocket technical support division could not solve simple problem. So no need to talk with them I could not find answer in my email too.

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Trish
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PostPosted: Mon Mar 24, 2008 7:33 am    

I have had two other issues like my Mac address get corrupted and problem with Gizmo. I have sent many emails to TS and I never got response from them.







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Charles
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PostPosted: Tue Mar 25, 2008 1:18 am    

I switched from Lingo to Sunrocket for quality of calls and costs; I am thoroughly disappointed with the technical support concerning a variety of issues.


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